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Privacy Policy

Last updated: 2025-11-17
1. Introduction
MH Design Co. (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (mhdesignco.ca) or interact with us for our design services.


2. What Personal Information We Collect
We may collect:

  • Contact information: name, email, phone number (via forms, emails, or purchases)

  • Files or content you submit: artwork, branding assets, or documents for your projects

  • Identifiers: IP address, browser type, device info (via analytics/cookies)

  • Usage information: pages visited, time spent on site

  • E-commerce info: payment details and order information (processed securely via third-party provider)

 

3. How We Collect Information

  • Directly from you: when you submit files, send emails, or make a purchase.

  • Automatically: via Google Analytics and cookies tracking general site usage.

 

4. Why We Collect It
We use your information to:

  • Provide and manage your design projects

  • Process purchases securely through our e-commerce system

  • Respond to inquiries and communicate with you

  • Improve our website and user experience

 

5. Sharing Your Information
We do not sell your information. We may share it:

  • With service providers (e.g., payment processors, analytics tools) who assist us in running the website or processing orders

  • To comply with legal requirements, if necessary

 

6. Cookies / Tracking Technologies
We use cookies to:

  • Track site usage via Google Analytics

  • Improve your browsing experience
    You can disable cookies in your browser, but some site features may not function properly.

 

7. Data Security & Storage

  • Client files are stored securely on our private hard drive.

  • We use reasonable technical measures to protect your data but cannot guarantee 100% security.

 

8. Your Rights
You can request access to, corrections, or deletion of your personal information by contacting us at: [email].

 

9. Retention
We retain client files for as long as necessary to complete projects and for legal or tax purposes.

 

10. Changes to this Policy
We may update this Privacy Policy occasionally. Changes will be posted here with the “Last updated” date.

 

11. Contact Us

 

MH Design Co.
Email: matt@mhdesignco.ca
Address: Kamloops, BC

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